As an Optician, you'll help patients find eyewear that improves not only how they see, but how they feel. We offer paid training, a supportive team environment, career advancement opportunities, and a schedule that allows you to enjoy your evenings and weekends. Experienced Opticians encouraged to apply!

New to optical but have strong sales or customer service experience? We'd love to talk with you, too. We hire for attitude, train for skill, and invest in our team members' success. Join a growing private practice where your work is valued and your career can thrive.

Benefits:

Medical
Vision
Dental
Personal time off
401k
Paid holidays
No weekends
Continuing Education

Hours: Monday–Thursday 8:30 am–5:30 pm and Friday 8 am–3:30 pm

Help patients select frames and lenses that fit their prescription, lifestyle, and budget.
Educate patients on eyewear and lens options.
Take measurements to ensure proper fit and vision (training provided).
Place and track eyewear orders.
Dispense, adjust, and perform minor repairs on eyewear.
Verify insurance and vision benefits when applicable.
Maintain an organized and attractive optical showroom.
Work closely with doctors and staff to provide an excellent patient experience.
Answer patient questions and resolve concerns professionally.
Accurately document information in our computer systems.

Required Qualifications

High school diploma or equivalent.
Strong customer service and communication skills.
Ability to learn technical information and explain it clearly to patients.
Detail-oriented with strong organizational skills.
Professional, dependable, and team-oriented.
Comfortable working in a fast-paced environment and managing multiple tasks.
Basic computer skills and ability to learn EHR and optical software.
Ability to provide exceptional patient service while maintaining accuracy.

Preferred Qualifications

Previous optical experience.
Experience in retail sales, healthcare, customer service, or a patient-facing role.
Experience working with insurance benefits.
Knowledge of eyewear products, lens options, and frame styling.

No optical experience? We will train the right candidate on lens options, measurements, adjustments, and insurance processes.

Type: Full Time (Hourly)

Ready to build a career you can be proud of? Join the team at Eyecare Associates of Nampa as a Clinical Technician. You’ll work directly with patients, learn valuable healthcare skills, and become an important part of a growing private practice. We provide training, benefits, paid holidays, opportunities for advancement, and a Monday-to-Friday schedule that allows for a healthy work-life balance. No experience? No problem—we’re happy to train the right person who brings a positive attitude, strong work ethic, and a passion for helping others.

Benefits:

Medical
Vision
Dental
Personal time off
401k
Paid holidays
No weekends
Continuing Education

Hours: Monday–Thursday 8:30 am–5:30 pm and Friday 8 am–3:30 pm

Greet patients and escort them through the pre-testing process in a friendly and professional manner.
Obtain and document accurate patient history, chief complaint, medications, and relevant health information.
Perform pre-testing.
Assist with contact lens training and education.
Prepare exam rooms, sanitize equipment, and maintain clinical cleanliness standards.
Support the provider during clinic flow by communicating patient needs and ensuring efficient room turnover.
Special testing (Visual Fields, OCT, ERG, etc.).
Educate patients on basic eye health topics, procedures, and follow-up instructions.
Accurately enter clinical information into the EHR system.
Contact lens ordering.
Maintain professionalism and patient confidentiality (HIPAA compliance) at all times.

Required Qualifications

High school diploma or equivalent (required).
Experience as a medical assistant, ophthalmic/optometric technician, or clinical assistant preferred.
Strong customer service skills and comfort working directly with patients.
Ability to multitask and stay organized in a busy clinic environment.
Detail-oriented with strong documentation accuracy.
Comfortable using computers, EHR systems, and diagnostic equipment.
Strong communication skills and the ability to educate patients in a clear and friendly way.
Dependable attendance and punctuality are a must.
Comfortable working with multiple patients and tasks throughout the day.

Type: Full Time (Hourly)

This role is ideal for someone who enjoys working in a fast-paced environment, providing excellent customer service, and ensuring patients receive accurate insurance information before their appointments.

Responsibilities include verifying insurance eligibility and benefits, answering incoming calls for multiple clinic locations, scheduling appointments, assisting patients with questions, and maintaining accurate patient information.

The ideal candidate is organized, professional, detail-oriented, and able to multitask while delivering exceptional service with every patient interaction.

The Patient Communicator is responsible for providing exceptional customer service and serving as a primary point of contact for patients across four clinic locations.

This is a fast-paced, phone-focused position that involves handling a high volume of incoming calls, scheduling and rescheduling appointments, answering patient questions, directing calls to the appropriate department, and communicating important information to patients.

We are seeking a friendly, dependable, and highly organized Front Office Coordinator to join our busy private practice eye care team at Eyecare Associates of Idaho. This role is ideal for someone who thrives in a fast-paced environment, enjoys multitasking, and takes pride in providing excellent customer service. The front desk is the first impression of our clinic, and we are looking for someone who can balance professionalism, efficiency, and a welcoming attitude while managing a high patient volume.

Benefits:

Medical
Vision
Dental
Personal time off
401k
Paid holidays
No weekends

Hours: Monday–Thursday 8:30 am–5:30 pm and Friday 8 am–3:30 pm

Greet patients promptly and professionally while creating a positive first impression.
Check patients in and out accurately, including verifying demographics and insurance information.
Schedule appointments.
Collect copays, payments, and balances.
Verify insurance benefits and assist with basic questions regarding coverage.
Maintain patient charts and documentation in the EHR system.
Communicate effectively with clinical and optical staff to keep patient flow running smoothly.
Manage multiple tasks at once while maintaining accuracy and a calm, professional demeanor.
Assist with scanning, faxing, emailing, and other administrative duties.
Ensure patient confidentiality and HIPAA compliance at all times.
Help resolve patient concerns with empathy and professionalism.
Support clinic organization by keeping the lobby and front desk area clean and presentable.

High school diploma or equivalent required.
Previous medical office or customer service experience preferred (optometry/ophthalmology a plus).
Strong multitasking skills and the ability to stay focused in a fast-paced environment.
Excellent communication and interpersonal skills.
Professional, friendly, and patient-centered attitude.
Strong attention to detail and accuracy with data entry.
Comfortable using computers, scheduling systems, and learning EHR software.
Strong time management skills and reliability (attendance and punctuality are a must).
Ability to remain calm and professional during busy clinic times.

Type: Full Time (Hourly)

This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in ensuring accurate and timely insurance billing and reimbursement.

The Billing Specialist plays a vital role in the financial success of our practice by maintaining accurate patient accounts, researching and resolving billing issues, and working collaboratively with providers, insurance companies, and team members to deliver an exceptional patient financial experience.